When you use our Service, you also will be subject to the guidelines, terms and agreements applicable to that Service ("Service Terms"). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.
Shipping Policy
We ship orders to worldwide exclude Africa. Delivery time is subjected to location.
A. Order Handling
All wax seal stamp and sealing wax order cut off every Sunday 23:59 (GMT+8) and Wednesday 23:59 (GMT+8).The order placed and confirmed order details and draft (if applicable) by the Sunday cut off time, the order will be dispatch on coming Friday; while the order placed and confirmed order details and draft (if applicable) by the Wednesday cut off time, the order will be dispatch on next coming Tuesday. The above arrangement does not include self-adhesive wax seal sticker and bulk purchase order.
Other products cut off on every Sunday 23:59(GMT+8), the order placed and confirmed order details and draft (if applicable) by the Sunday cut off time, the order will be dispatch on next coming Friday; For the shipping arrangement of bulk purchase order and self-adhesive wax seal sticker, please contact our customer service.
B. Standard Shipment
The shipping is defaulted Hong Kong Post with registered standard international airmail unless otherwise specified.
1. Estimated shipping time of standard shipment# for major countries,
- United States, 7 - 14 days.
- Canada, 7 - 14 days
- United Kingdom, 7 - 14 days
- Australia, 7 - 14 days
- New Zealand, 7 - 14 days
- The rest of countries not listed in above, 10 - 21 days
C. Express Shipment
Upgrade shipment of express mail service (EMS) and international express service (i.e. FedEx) is available. The express fee is varying from cities and countries. Please contact us and provide your ZIP code and address for a quote. Please contact our operation section at ops [!at] blackmarketintl.com.
1. Estimated Shipping time of EMS# for major countries,
- Australia: 2 - 6 days
- Austria: 1 - 3 days
- Belgium: 2 - 3 days
- Brazil: 1 - 5 days
- Canada: 2 - 8 days
- France: 2 - 10 days
- Germany: 1 - 2 days
- Greece: 1 - 3 days
- Ireland: 2 days
- Mexico: 3 - 4 days
- Netherlands: 2 - 3 days
- New Zealand: 2 - 3 days
- Russia: 1 - 5 days
- Spain: 3 - 5 days
- Singapore: 1 - 2 days
- Sweden: 1 - 2 days
- Switzerland: 1 - 3 days
- Taiwan: 1 - 2 days
- UK: 2 - 5 days
- US: 2 - 5 days
- UAE: 1 - 2 days
D. Estimated Shipping Time# of FedEx
In most of the countries, FedEx provide next day delivery, details please contact operation section at ops [!at] blackmarketintl.com.
E. Tracking
Once the order is dispatched, a notification of shipment and tracking number will be upload to sales platform or by email in 12 hours. You can track your order online at carrier website, please be noticed that full tracking is not supported by some countries, please contact us or your post office for further details. The certificate of posting (COP) can be provided as per request, should you need the COP, please contact operation section at ops [!at] blackmarketintl.com
F. Buyer Risks
All the shipment is under C&F international trading term and condition. Buyer takes all the risk once the order is accepted by the carrier. If the order has not yet arrived after 30 days from the day of shipment, the buyer can request us to initial a cross-broader investigation procedure of the shipment. The investigation may take up to 3 months. Completed of the investigation, our carrier will provide the proof of successful or failed delivery.
Remarks
#All above time is for reference only, we do not guarantee the delivery make within the time estimation. The actual time of delivery will depend on buyer local postal service quality and others uncontrollable factors includes but not limited to weather, postal checking and customs inspection delay.
